Being a house leader
The extra section in your portal, and what it is for.
A house leader is a resident who helps run the shared parts of a building. If you are one, an extra House Leader section appears in your portal; nobody else in the building sees it.
It covers four jobs: asking for supplies when the building runs out, keeping the rubbish rota, reporting when a duty was missed, and reporting oversized rubbish (Sodai Gomi) — and putting it out when staff ask you to.
Being a house leader is a role, not a job title — it usually comes with a discount on your rent, arranged separately by staff.
What the role is
Being a house leader is a role, not a job title. It usually comes with a discount on your rent, arranged separately by staff — it is not something you claim from the portal.
You are not responsible for cleaning the building, resolving disputes between residents, or enforcing rules. You keep the shared logistics running and tell staff when something is not working.
What you are not expected to do
If something needs confronting — a resident repeatedly ignoring the rota, noise, anything uncomfortable — that is a duty report or a problem report, not a conversation you have to have. Reports go to staff, not to the other residents.
Stepping down
Tell staff. The role moves to another resident, and your discount arrangement ends with it. Nothing in the portal changes until they make the change.