Sodai Gomi

Sodai Gomi (粗大ゴミ) is oversized rubbish — furniture, a mattress, a large appliance — that the ward only collects by appointment. Report it here; staff book the collection with the ward.

Reporting items

Press New request and say where the items are — a room, or a common area with a short note — then add each item: what it is, how many, at least one photo, and its size in centimetres if you can measure it. Staff need the size to book, so measuring now saves a second visit.

You see every request for your building, whoever reported it. Until staff have booked it, you can still edit or cancel a request you made.

When you are asked to put it out

Staff sometimes ask the house leader to put the items out. If they choose you, you get an email with the collection date, the collection number, the tickets and any instructions, and a reminder the evening before. The request shows the same details in your portal.

Put the items out at the time and place the booking gives, with the tickets attached — wards differ, so follow the instructions on the request rather than habit. Then press Put out and add a photo of the items where you left them.

If you cannot do it, tell staff as soon as you can so they can ask someone else.

If staff cancel a collection you were asked to put out, you get an email saying so — do not put those items out.