For housekeepers

Cleaning and maintenance staff work in one place: the dashboard, narrowed to your role. Sign in and you land on your own cleaning events, timesheets, resident info for your buildings, and paid holiday if you are eligible. You cannot reach other staff's data or any money page.

• Cleaning events — your schedule, room checks, and the photos a cleaning event needs before it can be marked done.
• Errands — log a one-off task that is not a scheduled cleaning event, then start and finish it from its own page.
• My maintenance — if your account also does maintenance work: your own jobs, and, for maintenance staff, the open backlog you can claim. Work through a job's checklist, start and finish a visit, reschedule it, or say you cannot do one. When the office asks you to handle a maintenance task (or a few checklist steps of one), you get an email and it appears under Asked of me — even if you only do housekeeping. Tick what you were given; press Mark task done when the whole task is yours.
• Sodai Gomi — report oversized rubbish (粗大ゴミ) from the menu, or with Request Sodai Gomi on a cleaning event: what it is, how many, a photo, and its size if you can measure it. When the office asks you to put a booked request out, it appears in your list with the date and instructions; press Mark put out and add a photo once it is done.

On a phone your places are in the bar at the bottom of the screen, and everything else (Display, Change password, Logout) is under More. To choose which places the bar holds, open More › Bottom bar.