OmniPM

Payment methods and saved cards

Save a card for next time, or remove one you no longer use.

Cards you have saved, which one is the default, and the ability to add or remove them.

Card details are held by the payment provider, not by the platform — removing a card here removes it everywhere it would have been offered to you.

Removing your only card does not cancel anything; it just means the next payment needs a method choosing.

Where card details actually live

Card details are held by the payment provider, not by the platform. Nobody at the office can see your card number, and removing a card here removes it everywhere it would have been offered to you.

Removing your only card

This does not cancel anything and does not stop your tenancy. It just means the next payment needs a method choosing — you will be asked at the time.

Choosing a default

The default is what is offered first. If you keep more than one card, make the default the one you actually want charged, rather than relying on picking correctly each month.

If a payment fails

A failed card payment does not mean the charge has gone away. It stays on Pay your rent as outstanding until it is paid by some method.

Common causes are an expired card, a bank blocking an unfamiliar merchant, or a limit. Updating the card here and retrying resolves most of them.

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