Sodai Gomi

Sodai Gomi (/admin/sodai-gomi)

Sodai Gomi (粗大ゴミ) is oversized rubbish — a broken chair, a mattress, a shelf — that the ward collects only by appointment, with paid tickets stuck on each item. This page is where those items are reported, where the office records the booking it made with the ward, and where the person who puts the items out says they did.

Every request gets a number (SG-0001) that never changes.

The life of a request

1. Requested — somebody reported items that need to go. Nothing has been booked yet.
2. Applied — the office applied to the ward and entered the booking: the pickup date, the receipt number and who will put the items out.
3. Put Out — the items were left at the collection point.

A request can be Cancelled while it is Requested or Applied (the reason is kept). If the ward did not take the items, Not collected moves a Put Out request back to Applied with a new pickup date.

Filing a request

Office staff, housekeepers, maintenance staff and house leaders can all file one. Press New request, or Request Sodai Gomi on a cleaning event, which fills in that event's building for you (for office staff it is under the ⋯ menu at the top of the cleaning event's page; housekeepers see it inline).

• Building, and where the items are: a unit, or Common area with a short note ("bike parking, by the gate").
• Items — for each one: what it is, how many, at least one photo, and the size (width × depth × height in cm) if you can measure it. The ward asks for sizes when you apply, so a size now saves a trip later.
• Note — anything the office should know.

When a housekeeper, maintenance staff member or house leader files a request, the office is emailed. A request filed by the office itself sends no email.

Until it is booked, the person who filed a request can still Edit it or Cancel request.

The queue

The list opens on everything still open (Requested and Applied). Filter by status, ward and building, or search by item name, receipt number, note or SG number. The ward is read from the building's Japanese address (東京都台東区… → 台東区), or from its area when the address has none, so the requests you will apply for in one sitting group together.

Click a row to open the request: every item with its photos and size, the building's Japanese address with a copy button, the ward, who asked, and — once booked — the booking and its calendar event.

Applying (office only)

Apply to the ward the usual way, then open the request, press Apply and enter what the ward gave you:

• Receipt Number (受付番号) and the Booking Password.
• Pickup Date.
• Put-Out Date (Calendar) — the day the items go out, which is the day the calendar event sits on. It is the day before pickup unless you pick another, and it follows the pickup date until you do. It cannot be after the pickup date. Use the day before pickup puts it back.
• Put-Out Place (排出場所), if the ward named one.
• Tickets (処理券) — one row per ticket price, with how many. The total is worked out for you. Ticket prices differ from ward to ward, so always copy them from the ward's confirmation rather than from an earlier request.
• Instructions for Them — what the person putting the items out should know.
• Who Puts It Out — office staff, a housekeeper or maintenance staff member, or the building's house leader. It does not have to be the person who filed the request.

Press Save booking. Edit booking changes any of these later.

The calendar event and the emails

Applying creates an all-day event on the Sodai Gomi calendar, on the put-out date — the day before the pickup unless you picked another — so it shows up while there is still time to put the items out. Its title is [who puts it out] Sodai Gomi, <building> <unit>, the person putting it out is invited, and the description carries the booking: collection date, the last four digits of the receipt number, tickets, instructions, the full receipt number and password, the put-out place, the items and a link back to the request.

Because the password is in the event, anyone who can open that calendar — and the invited person — can read it. The emails below never contain it, and neither does the app for anyone but office staff.

• Editing the booking updates the event. Cancelling a booked request deletes the event and emails the person who was going to put the items out, telling them not to.
• The person putting the items out is emailed when the request is booked, again if the pickup date, the put-out date or the person changes, and a reminder on the put-out date (from 17:00). A put-out date on the pickup day itself, for a morning put-out, is reminded the evening before. The emails say which day to put the items out.
• Not collected with a new pickup date sets the put-out date back to the day before the new pickup.
• An event comes with the booking. A request that is only Requested has no event yet: there is no pickup date to put it on. It appears when the request is booked.
• No calendar set? The request is still booked and the emails still go out; the Sodai Gomi page shows a warning at the top, and the request says "No Sodai Gomi calendar configured". Set one under Settings ▸ Client Settings ▸ Google ▸ Sodai Gomi, then Edit booking and save it again to create the event. If a calendar is set but an event could not be created at the time, the request shows what Google said, and saving the booking again retries. After you save, the request shows the event straight away.

Putting it out

Whoever was chosen presses Mark put out on the request. Housekeepers, maintenance staff and house leaders must add a photo of the items at the collection point; for office staff the photo is optional.

Who sees what

• Office staff see every request and can do everything above.
• Housekeepers and maintenance staff see the requests they filed and the ones they were asked to put out. They can file, edit or cancel their own until it is booked, and mark put out the ones assigned to them. They never see the password.
• House leaders see every request for their own building in their portal, file new ones for it, edit or cancel their own until booked, and mark put out the ones assigned to them.