Schedule

Schedule (/admin/schedule)

The staff calendar: who is doing what, when. It brings together staff appointments — viewings, contract-explanation meetings, cash-payment pickups, and other booked slots — plus blocked time, in one weekly view.

What appears here

• Viewings — prospect viewing appointments, confirmed on the Viewings page. Open Viewing on one opens it there, to reschedule, cancel or follow up.
• Contract explanations — the mandatory contract-explanation meetings residents book before move-in.
• Cash appointments — scheduled cash payment pickups.
• Blocked slots — time a staff member has marked unavailable.

Staff availability & booking links

Each customer-facing staff member has working hours and availability windows (managed under Settings → Staff Availability) and a personal public booking page (/book/<staff>), where prospects and residents pick a free slot. Booked slots land on this calendar automatically and block double-booking.

Using the page

• + Filter → Staff shows one person's calendar; remove the pill to see everyone together. Type, Property, Date and the Missing Contract / Missing Room Check alerts filter the same way.
• Add a manual appointment or blocked slot for a staff member when something is arranged by phone/LINE.
• Before confirming any appointment with a customer, check here first — the calendar is the source of truth for staff availability.

Quick answers

• "Can staff A do a viewing Friday 15:00?" — Schedule → + Filter → Staff → A → Friday; if the slot is free and inside their availability, book it.
• "Resident wants to pay cash" — schedule a cash appointment so the pickup is on the calendar; the linked payment reminder is suppressed once an appointment exists.
• "Block my afternoon" — add a blocked slot for yourself; your public booking page stops offering those times.