Handbooks

Handbooks (/admin/handbooks and /admin/guest-handbooks)

Two separate handbook systems — don't mix them up:

• Regular Handbook (/admin/handbooks) — the resident handbook each building's residents see online (house rules, wifi, garbage days, emergency contacts, neighborhood info), available in the resident's language. It is described below.
• Minpaku Handbook (/admin/guest-handbooks) — the short-stay guest handbook per building/room (entrance codes, check-in instructions, wifi). These are the pages guests receive with their check-in link. Managed as per-room documents.

The overview

The Regular Handbook tab lists every building: how complete its handbook is, what residents are missing (wifi, trash days, directions, a welcome message), how many rooms have their own changes, and who edited it last. Search finds a building or a room ("nakano 203" opens that room). Needs attention shows the buildings with something missing; Not started the ones with no handbook yet, each with Start from property info.

Rooms follow their building

Open a building to edit its handbook. Every room shows the building's handbook, section by section. When one room is different — its own router, its own mailbox — pick the room in the picker next to the title, open the section and press Change it for this room only. Only that section becomes the room's own; everything else keeps following the building, so a later building edit still reaches the room. Go back to the building's … undoes it.

On a building section, the note under the title says which rooms have their own version, so you know a change will not reach them. Use this in all rooms… brings them back to the building's version.

Editing a section

• Who sees this section: Residents and staff (residents in their handbook, housekeeping and maintenance staff in the staff handbook), Residents only (kept out of the staff handbook), Staff only (residents never get it), or Hidden (it leaves the handbook but keeps what was written). Until you choose, the door, key-box, lock-box, elevator and storage codes are Staff only; the welcome, house rules, neighbourhood guide and the standard guides (no smoking, washing machine, AC, kitchen, toilet) are Residents only; everything else (wifi, directions, mailbox, trash, cleaning supplies, emergency contacts…) is Residents and staff. In a room, Hide in this room hides a building section there only.
• Remove from handbook (at the bottom of a built-in section, on the building): deletes what was written in the section and its photos, and takes the section out of the handbook in every room. It leaves the list entirely; Add section brings it back, empty. Use Hidden instead when you may want the text again. Your own sections have Delete this section.
• Order: drag sections in the list on the left. On a phone, use ⋯ → Move up / Move down. Rooms use the building's order.
• Fill from property info copies wifi, door codes, key box, mailbox and the map pin from the building's or room's property info. Inside one of those sections it fills only that section.
• Photos and videos show under the section, to the same people.
• Add section brings back a hidden or removed section (it comes back with the same audience it had, so a staff-only code section stays staff-only) or creates your own (a title, text and photos).

The Preview button shows the handbook as residents see it, or with Staff as the staff handbook shows it, with the section you are editing outlined.

Edits save automatically. The status next to the title says Saving…, Saved, or Couldn't save with Try again — nothing you typed is lost. If someone else saved the same handbook in the meantime, you choose whose version to keep. Residents see a saved change straight away.

The staff handbook

Housekeeping and maintenance staff have their own read-only handbook: Handbooks in their menu (/admin/staff-handbook), and a Handbook link next to the building on a cleaning event and on each maintenance job. They pick the building, and the room if they have one, and see every section marked Residents and staff or Staff only (the codes, wifi, trash rules, emergency contacts) as that room shows it. They never see Residents only sections, and they cannot edit anything. Every building with a handbook is listed, not only the ones they have visits in. Admins can open the same page to check what staff are shown.

So when a code or a rule staff need changes, change it here: the staff handbook reads the same handbook residents get.

More (⋯)

On a building: Fill from property info, Make every room follow the building… (pick the sections; rooms keep everything else), Clear this handbook…. On a room: Fill from property info, Copy another room's changes… (room-specific codes are not copied), Open the resident page, Make this room follow the building entirely….

When info changes (new wifi password, changed garbage day, new entrance code): update the handbook immediately — residents and guests rely on these pages, and support messages drop when they're accurate. Change it on the building and every room that follows the building gets it. For entrance codes, update the minpaku handbook for the affected room(s).