Announcements & Newsletter

Announcements (/admin/announcements)

Official notices to residents (maintenance windows, rule changes, events). Tabs: Compose · Drafts · History.

• Compose — write the announcement, choose the target buildings (or everyone), optionally set a target date the notice refers to, and either send now or schedule a send date & time (Japan time — it sends at the time you pick).
• Announcements reach residents by email and appear in their resident portal, in the resident's language where translations are provided.
• Drafts — saved but unsent announcements; finish and send them later.
• History — everything sent, with delivery info. Check here before re-sending anything.

Newsletter (/admin/newsletter)

The marketing newsletter for subscribers (prospects who signed up on the websites): manage the subscriber list and send campaigns. Unsubscribes are handled automatically — never manually re-add someone who unsubscribed.

Which to use? Residents/operational → Announcements. Marketing to prospects → Newsletter.