Your contract explanation
Book the session where the contract is walked through with you.
A member of staff walks you through the contract before you sign it, and this is where that session is arranged. The tab appears only when one has been set up for you.
Depending on how it was arranged you will either propose three dates that suit you, or pick from slots already offered. Once it is confirmed, the joining details appear here.
A dot on the tab means you still need to propose or choose a time.
What the session is
A member of staff walks you through the contract before you sign it: what each fee is, what the notice period means in practice, and what happens at the end.
It is a chance to ask about anything you did not want to ask in writing. Nothing is signed during it.
Arranging it
Depending on how it was set up you will either propose three dates that suit you, or pick from slots already offered. Once confirmed, the joining details appear here.
A dot on the tab means you still need to propose or choose a time.
Propose dates that genuinely work. Three near-identical times on the same afternoon usually means none of them fits the other side either, and the round trip starts again.
If you need to change it
Use the contact shown with the booking. Rearranging is normal; not turning up delays your contract, because the explanation usually has to happen before signing.
Language
Say if you would prefer the session in another language when you propose times, rather than discovering the mismatch on the call.