Occupancy
How full your buildings are, and what "occupied" counts.
Total units, how many are occupied, on month-to-month, reserved or available, and the resulting occupancy rate.
Reserved units are not counted as occupied. Nobody has moved in and no rent is accruing, so counting them would make the rate say something it does not mean. Occupancy counts occupied plus month-to-month units only.
That is the difference between this page and a letting report: this one tracks income that exists, not income that is expected.
The four states
| State | Counted as occupied? |
|---|---|
| Occupied | Yes |
| Month-to-month | Yes — someone is living there and paying |
| Reserved | No — contracted, not moved in, no rent accruing |
| Available | No |
Why reserved units are excluded
Counting a reservation as occupancy would report income that has not started. A reservation can also move or fall through, and an occupancy rate that falls when nothing physically changed is worse than useless.
If you want to know what is coming, Your residents shows "moving in" separately, with dates.
Reading a trend
A rate that dips for one month around a turnover is normal — a unit cannot usually be re-let for the same day it is vacated. What matters is whether it recovers.
A unit sitting available across several periods is the thing worth asking about, and the answer is usually pricing, timing or works in progress.